shipping + delivery
kettu offers a range of shipping options. Unfortunately Australia Post cannot guarantee their Express Post service at this time so we cannot offer it to our customers.
The prices for delivery within Australia are outlined below with an estimated number of business days for delivery.
*Conditions apply see heading 'Within Australia' below.
If you live locally, and would like to collect your order, we are also happy for you to do this.
Simply choose the 'local pick up' option when you checkout and we will email you to arrange a collection time and provide our address (our suburb is Inglewood, Western Australia for your reference).
Depending on the dimensions or weight of your order, it may be deemed bulky. We will email you if there is an additional cost.
kettu uses Australia Post and courier companies like Sendle to ship deliveries which are traceable. We will email you a tracking number with your shipping confirmation.
If you are not home during the time of your delivery either a card will be left in your letterbox to collect your parcel or the delivery will be left either in your letterbox or by your front door. Please note if there is no safe place to leave your parcel then it will be taken to the nearest post office/depot.
All orders placed on business days will be processed and dispatched within 24 hours. Any order placed on a weekend or public holiday will be dispatched the next business day.
Please note we can only ship to one address per order. For gift purchases rest assured the invoice will not be attached, and the items will be beautifully gift wrapped!
Shipping will be free of charge on all orders over $150, up to 3kg and not considered a bulky item (not available for international shipping).
If you wish to have your item shipped to you faster, we offer a $21.99 flat rate Express shipping option that applies to products up to 3 kg and will be delivered within the estimated time frame listed above.
Bulky Items will be calculated based on their cubic weight and may take longer for delivery. This cost will be added at the checkout. Bulky items are generally anything over 3kg or dimensionally larger than 40 x 40 x 20 cm. Please note that on items that state they are a bulky item the bulky item shipping needs to be chosen at the check out. If this is not selected we will contact you to organise the payment of bulky item shipping before we send your order out for delivery.
kettu is happy to ship worldwide, after all we love to travel and discover new items whilst adventuring.
If you would like your order shipped overseas please just get in touch and we'll reply with a quote to ship the items desired.
Please note free shipping does not apply to international orders unless otherwise specified. All duties and taxes will be the responsibility of the customer. The delivery time may be longer to some locations, but we are happy to ship to anywhere if you are happy to pay the calculated price. Please contact us on email@example.com for any inquiries about international shipping.